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Microsoft Direct Routing

The Key Benefits of Microsoft Teams Direct Routing

Cost Savings
Reduce your business’s fixed voice expenses. Vodacom call rates are up to 20% lower than competitors, helping you save more.


Smart Collaboration
Work together seamlessly while keeping privacy and security intact. Use chat, online meetings, and calling within Microsoft Teams to keep your team aligned.


Boosted Productivity
Leverage Microsoft’s intelligent productivity tools to work efficiently from any device, anywhere, and get tasks done on time.

Microsoft Teams Direct Routing Plans

Business Features

  • Meetings

    Supports private and channel meetings in real-time with cloud recording, live events, HD audio, and seamless web and video conferencing to boost productivity.

  • Collaborate

    Enhance teamwork and streamline collaboration by easily finding content, files, and colleagues, while keeping chats, notes, files, and meetings organized in one place.

  • Voice Breakout

    Hosted telephony (PBX) with essential features like auto attendants, call queues, and voicemail.

  • Chat

    Stay connected with threaded, persistent conversations. Chat, call, meet, and share files seamlessly across all devices, including mobile.

Ready to Transform Your Business Communication?

Unlock seamless calling, collaboration, and productivity with Microsoft Teams Direct Routing. Speak to our team today and discover how it can streamline your workflow and save your business money.

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Frequently Asked Questions

What is meant by unmanaged?

Unmanaged refers to customers who have purchased their Microsoft Office 365 licences through a third party, meaning their Microsoft Office 365 tenant is not managed by Vodacom. These customers have full control over their tenant and are responsible for configuring it themselves, including setting up the Microsoft Teams SIP Trunk credentials and creating users.

What is meant by managed?

Managed refers to customers whose Microsoft Office 365 tenant is fully managed by Vodacom. In this setup, customers do not configure the tenant themselves, including the Microsoft Teams SIP Trunk credentials or user creation. Instead, Vodacom handles the setup, configuration, and management to ensure the service is implemented and maintained correctly.